| Name of Complainant | |
| Date of Complaint | January 28, 2019 |
| Name(s) of companies complained against | GOSHOPPE.IN |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I AM BOOKED A PHONE ON GOSHOPPO.IN MY PRODUCT NAME IS VIGGO M10 4G. BUT THEY ARE SENDING ME A CHINESE DEAD PHONE AND NOW THEY NOT REFUNDED MY AMOUNT AND NOT ANY OPTION OF RETURN MY ORDERD NUMBER IS GS82463 AND MY CORIER TRACKING NUMBER IS 2752610033331 IAM PAID 3499 FOR THIS ORDER PLS HELP ME SOLVE THIS PROBLEM .
THANKS & REGARDS
JATIN DHAWAN
9541984850
Image Uploaded by JATIN DHAWAN:
Please check through which courier thede fake items are being delivered by goshoppo.in.
I found they are using delhivery courier, & in tracking summary, it shows shippment collected from client location.
That means for shipping goods thru delivery courier, goshoppo must been registered with them, as client. Then catch hold of courier office for sending the fake item back and then ask their valid address & contact details. Then you can file complaint to police about association/involvement of courier partner with goshoppo.
Secondly also contact customer service of respective courier partners thru emails to escalate the matter to their senior levels of respective courier companies.
Also file Dispute Transaction with your respective Bank Credit or Debit Card for Recovering the Refund from Razorpay & Goshoppo.