Name of Complainant | |
Date of Complaint | May 20, 2023 |
Name(s) of companies complained against | Flipkart & Jeeves |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I had purchased a washing machine in 2020 and since that day I have been facing issues with the product.
I raised multiple complaint from Day 1 and old issues did not solve and new issues came in the product. I have raised a complaint a couple of months back, but it did solve till now. I spoke to the engineer and he said that he has done his best now and the item is not repairable. I will send the same notification to Jeevas(partner of flipkart service centre) on the ticket.
I dont know why the process of refund is not initiated till now.
I need a full refund for the washing machine and I dont need repair of this washing machine now.
I spoke to the engineer multiple times and have all call recordings. Please find the attached call recordings where we has accepted that item is not repairable now (Call recording 8445832204_230407_133009).