Name of Complainant | |
Date of Complaint | May 26, 2023 |
Name(s) of companies complained against | Onecard |
Category of complaint | Banking |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I have not paid full due for Feb bill, hence the interest was charged on mar bill. I have paid the full bill well within the due date, however i have been charged interest on April bill & again repeated interest on May bill.
When asked, onecard service agent mention, I”ll be charged interest because i have not paid the interest accumulated after bill is generated.
This is contradicting with the bill statement which clearly states, pay the due amount fully to avoid the charges. I have used other creditcards like HDFC & CITI, it never happened like this.
See the statement
Image Uploaded by Hemakumar:
Hi Hemakumar,
Greetings from FPL Technologies!
This is not the user experience, we want you to have.
We have responded to you under ticket ID: 3242173. We request you to communicate over there for further assistance.
Request your cooperation and understanding with us in the same!
Thanks & Regards,
FPL Technologies