| Name of Complainant | |
| Date of Complaint | November 8, 2023 |
| Name(s) of companies complained against | Onecard |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Onecard Company Not Update my Cibil and I had clear all dues Last month.
I have made many request but still I am help less please Help me..
Hi Shadaaka,
Greetings from OneCard!
Thank you for allowing us the time to connect with you over the call.
As per existing guidelines, account reporting to the credit bureaus will be stopped within 30 days of the card closure request. Also, it will be reflected in your credit report within 60-90 days.
We have also responded to you under ticket ID: 4367226, please refer to the same.
In the future, if you ever encounter any difficulties, you can always reach out to us at ‘help@getonecard.app’ from your registered email ID. We’ll always be here to help you out.
Thanks & Regards,
Team OneCard