One time freedom card not active until I am already recharge

Name of Complainant	Dharmendra Patra
Date of Complaint	April 18, 2021
Name(s) of companies complained against	Dhani
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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Text of Complaint by Dharmendra Patra:

I am recharge 2times rs199 for active my freedom card but dhani customer care playing joke with me

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Consumer Complaints Court