One product is missing nad one is damaged

Name of Complainant Khushbu chauhan
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Khushbu chauhan:

Hello,

I have placed an order for 2 video games OD429058675694166100. And i have only received one product that was also broken and obe was missing. I have called customer care they are saying that return is not possible and they have raised a request for refund but i was out of town due to which i couldn’t upload documents and they have rejected the refund. I want my refund as the item was broken and one was missing. I have tried connecting with customer care but they are keep on saying that refund will not be provided.

Image Uploaded by Khushbu chauhan:

One product is missing nad one is damaged

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