| Name of Complainant | |
| Date of Complaint | October 12, 2022 |
| Name(s) of companies complained against | Oneplus |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My television is under repair since 1 month now. I’ve lodged a complaint with OnePlus Customer care. Till date the issue has not been resolved nor any technician has even visited to at least check on the issue. I’ve been calling the customer care every 7-10 days now to get updates & I’ve been sending e-mails to follow-up, but no response get.it is second time within a year that tv stopped working and repair service not reachable and they cancel my repair request without resolving issue
It’s been embarrassing to me in front of my family members & many guests & neighbors who visit my house to sit in front of this blank television. It is also very disheartening for my family members to spend their loanly time without any entertainment from this television which was the subject matter in buying the same.
I’m deeply hurt with the quality of the product & the services as well. Kindly help me resolve the issue directing the company to provide quick service or an immediate replacement of this television shall be highly appreciated.
Please do the needful.
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