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One Card Scamming People by Forcibly Charging Money

Name of Complainant Jagdish
Date of ComplaintJune 23, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Jagdish:

This all starts after the notfication of RBI that you can link your rupay credit card with upi. So i check couple of credits and found onecard. i talked with them and their excecutive said that they can offer rupay credit card. So i applied credit card based on FD. I have deposited money and open FD in onecard of rs5000 and applied for credit card of rs5000 limit. After 1 day they issued me a Visa Debit Card. I told them that i need Rupay only, they then said only visa is availible. I told them to close the account as i dont need visa rupay card because i cant link it in UPI. when i told them they told to write a mail to onecard for account closure. i wrote the mail on the same day the visa card is issue. Next day they replied that i have to pay 600rs charge for closing the account . i told them why should i pay when i dont have used card not i transact through it, also i applied for closure on the same day. they refued to closure the account. i contacted their customer care for the same. they also refused to do and disconnects the call. i tried for week with them calling continuosly as my money is stuck, nor they are clsoing my fd nor they giving my money back. After lot of requests , when i dont get my rs5000 back. i withdraw rs5000 from that card which was my money. After that they start messaging me to repay the credit card bioll. i told them its my money, i have requested u several time but u havent helped. Now they are incurring charges from their choices. My FD value was 5000 and i withdraw only rs 4800 , now they showing bill of rs6600 and adding charges again and agin on it.. I request authorities to look into it and take relevant action aginst this type of harassing and fraud.

Email – [email protected]

Image Uploaded by Jagdish:

One thought on “One Card Scamming People by Forcibly Charging Money

  1. Hi Jagdish,

    Greetings from FPL Technologies!

    It was a pleasure talking to you over the phone it definitely gave us better clarity on the ongoing issue. We request you to reply to our email under ticket ID 3477636 and reply back with the necessary documents so we can take further actions to solve this issue at the earliest.

    Looking forward to serving you.

    Thanks and Regards,
    FPL Technologies.

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