One card fd refund

Name of Complainant Maunik
Date of ComplaintDecember 18, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Maunik:

I have applied for one card on 9/12/23 , for which I have done fixed deposit of 25000/-
But My application was unsuccessful due to kyc problems .
According to one card message , they will refund fd amount id card is not activated by 2days .
Its 10days now , still my fd amount is not refunded,
After mailing them for 3times .
No response on customer care (as we are not able to talk with representative )
Even they say they will reply back to query in 48hours (still no response on mail )

Image Uploaded by Maunik:

One card fd refund

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