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One card EMI foreclosure issues

Name of Complainant Nithish Kumar
Date of ComplaintJuly 28, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Nithish Kumar:

Respected sir/ madam,
I’ve made 2 purchases in online using my one card and converted to EMI. As I don’t like the purchases and return those products and the money has been successfully credited to one card. And after a few days I contacted a customer support and told to close my EMI as the full money which I spend was successfully refunded and he too guaranteed me of the closure. But still after that the team is contacting and asking me to pay the EMI. And a customer care executive said. That I have to inform inorder to close my EMI and it’s too late so we can’t help now. And u have to pay the total outstanding amount. Please help me with this.

Image Uploaded by Nithish Kumar:

One card EMI foreclosure issues

One thought on “One card EMI foreclosure issues

  1. Hi Nithish,

    Greetings from FPL Technologies!

    This is not the user experience, we want you to have.

    We tried reaching out to you on your number but could not get through to you. We are working on your concern with our team and have raised this with our team.

    Do not worry, our team will respond to you under ticket ID: 3637333. We request you to communicate over there for further assistance.

    We request your cooperation and understanding with us in the present matter!

    FPL Technologies.

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