OLX Autos holdback amount 10K not refunded 15 months

Name of Complainant Rohan Patil
Date of ComplaintOctober 6, 2024
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link
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Text of Complaint by Rohan Patil:

I sold my car MH04FR4545 on OLX Auto on 24 June 2023. But according to OLX policy they hold back ₹10,000/- which was suppose to be received by 6 months or less but it’s been more then 15 months still i didnot received my amount. I have already a complaint about the issue to OLX support team but no action is yet taken. They just give the excuses about Car number being incorrect. I had mailed and called them many times. I even requested them to allow me to talk to there seniors but they never call or mail me back only I have to approach them every time. I have already send them my RC book, car photo, loan closure letter and also bank account transaction ID where I received the amount when I sold my car.

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