Old prepaid pack validity cancelled after fresh recharge

Name of Complainant Jeyagar Na.S
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Jeyagar Na.S:

my old recharge of my mobile no.9345284455 was 2999 /365 days scheme which had 15 days validity until 23.03.2023.
When I recharged today on 08.03.2023 for 1799 / 365 days scheme as a precaution and well in advance my old validity was not showing in the Airtel Thanks App – it showed only 364 days validity.
please do the needful to restore my validity of the old plan & after that activate my new plan

Image Uploaded by Jeyagar Na.S:

Old prepaid pack validity cancelled after fresh recharge

Leave a Reply

Your email address will not be published. Required fields are marked *