Ola scooter dead in the middle of the road for 3 days but not getting help from the company

Name of Complainant Junaid Wasi
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link
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Text of Complaint by Junaid Wasi:

I purchased ola electric scooter on 19th March and just after 10 days the screen became dead in the middle of the road. I can’t unlock the handle can’t open the boot can’t start my scooter. I called customer service and they said a technician will come and help me out at the earliest but it’s been 3 days still no one has arrived. Everyday I call the customer service and they ask me not to worry my complaint has been registered and the technician will come but I don’t know when. My new scooter is at a stranger’s backyard in the open under the heat and rain and dust for 3 days and they are carefree. Please help me out.

Image Uploaded by Junaid Wasi:

Ola scooter dead in the middle of the road for 3 days but not getting help from the company

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