OLA postpaid money _

Name of Complainant Nanda kumar
Date of ComplaintOctober 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nanda kumar:

I Have booked OLA and I have utilized the OLA postpaid with 257 rupees on oct- 08 -2022 (CRN- 6722836160) after 16 days I have received message with penalty of additionally 50 /- . Now I have to pay to OLA with total amount of 307 /- that means OLA charged me 20 % more amount for the 16 days .
That means if I have not paid for 1 year they will charge me 240 % PA to the actual amount. Which is not acceptable.
In what way they are charging from customer with that penalty.

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