OLA forcing me to pay for the second time for a ride I already paid

Name of Complainant Isha Justine
Date of ComplaintJune 16, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Isha Justine:

I have paid for a ride via UPI but it still shows outstanding. there is no option to raise this problem even if i wanted to. We cant even option the ‘my rides’ option even if we wanted to.The driver made me pay to his UPI and now OLA guys are making me pay to him again, i have been trying to resolve this but your customer support has no option to raise this, the driver as well has 0 ethics as he has marked this ride as not paid

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