Ola Eletric Cancelation Refund Not Received

Name of Complainant Mitu SInghvi
Date of ComplaintJanuary 30, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link
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Text of Complaint by Mitu SInghvi:

I purchased Ola Electric S1 X plus on 29 dec 2023 from my credit card against order IDOET-794322111291223-MSX905 and cancel my order on 22/1/2024 due to delay in delivery and no any update by Guwahati showroom. but till my refund is not credited in my yes bank credit card. i also received mail from ola regarding Your request for cancellation is successful and the refund has been initiated on 22/01/2024 . In my app showing refund successful on 22/01/2024. but no refund credited.
I also mailed ola support regarding this but no any reply .

Image Uploaded by Mitu SInghvi:

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