Name of Complainant	Nilalohita Panigrahi
Date of Complaint	August 31, 2023
Name(s) of companies complained against	Ola Electric
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Hi, I booked Ola S1 Air scooter on 24th October 2022 with an amount Rs 999/-. I made full payment of Rs 122670/- on 27th July 2023 . My Order Id is OET-960092721241022-PUB791. Initiall delivery date mentioned in their mobile app while booking was 15th August 2023. But subsequently the date got delayed and as of now after more than a month (Todays date is 30th August 2023) the vehicle is not delivered and there is no clear information of when it’s going to be delivered. The status on the mobie app is showing “Your scooter delivery is running behind the schedule. Rest assured that we are working heard to ensure quick delivery of your scooter.” I followed with their customer care but they also not able to give me clear information. The customer care option is also difficult to access. Find the payment receipts and screenshot of the status is attached with this grivence. Please take some necessary action against the organisation so that they will ensure that customer will get their product on promised time.

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