| Name of Complainant | |
| Date of Complaint | March 6, 2023 |
| Name(s) of companies complained against | OLA |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear sir,
I have booked the ola cab through CRN NO 6977794486 on 02/01/2023 and
selected the payment through OLA money. Driver came to my door step and
asked for OTP and before starting journey they have asked me to pay cash. I
tried to change the payment mode through cash and same is not available at
your app. After that deriver has regretted to travel. I have been deducted
the Rs. 92/- amount for the same. . Again I have booked the the ride with
CRN No. 6977849494 but the same was again cancelled with same reason.
I have called so many times to your customer support but same was not
connectable. So raised the query through ticket no: 357213279 on same day.
But ticket closed with saying that payment change option is not allowed
after booking.
Again I have raised the query with ticket no 358407204 but same was closed
after 20 days stating that query is not raised within 72 hours.
I have missed the train due to you poor service ans I have been deducted the
92 rupees with your poor service and same was not refunded till date with so
many wrong excuses belongs to you.
Revert back with solid reason.
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