Not reverting failed transaction money

Name of Complainant VIVINKARAN
Date of ComplaintApril 15, 2022
Name(s) of companies complained against
Category of complaint Investments
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Text of Complaint by VIVINKARAN:

I was trading at octafx online trading platform. On 9th February I made 3 transactions but one was failed. That money was neither credited to my trading account nor reverted to my bank account.

Image Uploaded by VIVINKARAN:

Not reverting failed transaction money

One thought on “Not reverting failed transaction money


    We apologize for any inconvenience you may have experienced. Upon checking, we have confirmed that the payment has been successfully processed and you have already made a withdrawal from your account. We sincerely apologize for any delay in processing and assure you that we will take the necessary measures to avoid such delays in the future.

    If you require further assistance, please feel free to reach out to us via our social media channels. We would be delighted to help you in any way we can.

    Kind regards,
    OctaFX Rep.

Leave a Reply

Your email address will not be published. Required fields are marked *