| Name of Complainant | |
| Date of Complaint | April 15, 2022 |
| Name(s) of companies complained against | Octafx |
| Category of complaint | Investments |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I was trading at octafx online trading platform. On 9th February I made 3 transactions but one was failed. That money was neither credited to my trading account nor reverted to my bank account.
Image Uploaded by VIVINKARAN:
Dear VIVINKARAN,
We apologize for any inconvenience you may have experienced. Upon checking, we have confirmed that the payment has been successfully processed and you have already made a withdrawal from your account. We sincerely apologize for any delay in processing and assure you that we will take the necessary measures to avoid such delays in the future.
If you require further assistance, please feel free to reach out to us via our social media channels. We would be delighted to help you in any way we can.
Kind regards,
OctaFX Rep.