| Name of Complainant | |
| Date of Complaint | August 9, 2019 |
| Name(s) of companies complained against | Snapdeal |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a pair of shoes from snapdeal. But the shoes that were delivered to were of very poor quality and even size was too small . But the seller didn’t have the bigger size so I asked for return. After sometime they messaged that due to some internal check ( which I still don’t understand what it means) we can’t return your product. I wrote many request to them that please return and refund my money but they kept on refusing. They always display EASY RETURN POLICY but they are not complying with it. They have VIOLATED MY RIGHT OF CHOOSING THE PRODUCT I LIKE. Also I confirmed personally with nike showroom that SHOES DELIVERED BY SNAPDEAL TO ME ARE TOTALLY DUPLICATE. They have wasted much of my time.I want a STRICT ACTION BE TAKEN AGAINST SUCH COMPANY WHO IS INVOLVED IN MANIPULATING THE CONSUMERS THROUGH FALSE POLICIES AND COMPANY EHO IS INVOLVED IN CHEATING WITH THE CONSUMERS . I have all the bill packaging etc. with me but They have closed the request based on their own will and wish!
My money is lost because of this. Please help me.
The return has been raised one day after receiving the product! And they have promised clearly on the website the product has a full return and refundable policy!
