| Name of Complainant | |
| Date of Complaint | February 4, 2019 |
| Name(s) of companies complained against | Jukaso journey |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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1 year back, I received call from Jukaso journey and saying that you are selected as our lucky winner in the draw. I went mall and they give us coupon and saying if you will selected as lucky winner you will surely get one big surprise gift. When I received call from her, I just said that I don’t and how is it possible. I asked her are you sure mam. She said yes mam. We just take some time from our busy schedule and they ask us to wait for sometime then a girl come and ask us to come inside as your session started now.
A lady and one boy start explaining package and said mam there is one scheme for 2 holidays as a coupon which we give you after this package explanation only. They committed us 12 nights with 13 days, extra 7 nights, and 8 days, free sight seen. They also given some coupons of salon, surat diamond jewellery and 2 extra holidays coupon.
Told us there validity for 1 year.
You know what I received call from salon in the same month and they mention validity of coupon has been expired today.
I was shocked and trying calling to that sales person but they not responding our calls.
We received there agreement copy to late at home. They not even let us checked there agreement at same time.
I dropped mail for refund to them and now they saying we will refund after 60% amount deduction from the amount.
Please some one help us. We need our money back.
We have to pay our monthly emi and too much home expenses. We not bear this anymore.
Somebody please help us.
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