Not refunding my money

Name of Complainant Swagatika patra
Date of ComplaintAugust 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Swagatika patra:

I have ordered a combo pack i.e a set of 4 items worth 2429/- It’s all made up of cast iron. As my mode of payment was COD that’s why I request the company to refund my money as I didn’t like the product at all. As it was totally different from the picture shown but the company didn’t refund my money after I returned their product . The company also make shipping charges of 600/- to be deducted from the total amount. I agreed to that but they still not refunding my remaining money though I have returned their product. It’s been around 4 months but they are not responding my mail nor my messages.

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Not refunding my money

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