Not refunding my full refund even though the inconvenience happened from’s end

Name of Complainant Babita kumari sahoo
Date of ComplaintJuly 15, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Babita kumari sahoo:

The company booked my flight tickets on wrong date and now according to DGCA policy I should get my full Refund.

But after repeatedly following up from my end , it’s been 1 week my refund is not received yet.

Image Uploaded by Babita kumari sahoo:

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