Not Refund full money

Name of Complainant Shakir Ramzan
Date of ComplaintMarch 22, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Shakir Ramzan:

Spice jet refund 47046 INR
But easy my trip deduct 7046
When I ask them they said airline penalty
When I ask customer about this
Customer care told me if airline refund full money we also refund full,but they refund only 40000 .I am attached email also which I received from SpiceJet

Image Uploaded by Shakir Ramzan:

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