Name of Complainant	Humaid khan
Date of Complaint	July 12, 2021
Name(s) of companies complained against	Mi
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I ordered Redmi note 10 shadow black on on 9th june Order ID : S210609386102463 which i must get till 14th june ,but i didn’t get, then i spoke to customer care gave me 24 hours then they passed my case to backend team but even after 24 hours my problem was not solved..

Then again i complained on 16th june again i got 48 working hours even though my product was not delivered

Then i Recomplained on 20th june its thats deadline on 22nd june even after that my product was not delivered on that the i got out for delivery from shadow fax when i called him he was not on duty and he was out of mumbai and even product was not with him..

Then again i complained and i got time till 24th june

I tried my best to contact shadowfax but neither i got any sms nor any call from shadofax

And shadow is completely unprofessional and its impossible to contact with shadofax i got a shadowfax  number from your team ( 8880686721) but nobody recives call on this number..

Today i got a call from delivery boy he called me on some other location when i went there he was not there.. Then i called him total 57 time and he put me on black list and he did not recive any single call

I shared all these information with your team  but i did not get any resolution peple whom i contacted ther name are Jeevan, shudanshu, durgesh, komal, anmol ram patel, mohsin, priyanka and i also spoke with Senior executive mr.rahul the are more 6 to 7 people

Today is 33 day complete but even not recive my product

Also i am mailong to redmi support india, manu kumar jain, lakshmees, xiomi india..

But my issue is not recived yet…

And not single reply on mail from manu kuma

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