Not receiving refund

Name of Complainant Debartha Chakraborty
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Debartha Chakraborty:

I purchased an oneplus nord 3 on July, and I cancelled the order on 2nd August. Oneplus is not processing my refund till this day, everytime I call their customer service they tell me that my case has been escalated and someone will reach out to me that day. I called them over 10 times till now. Everytime same answer and they won’t even let me talk to their manager. They don’t reply to mails. This is a very horrible situation because the money is stuck and I had to pay the credit card company.

Image Uploaded by Debartha Chakraborty:

Not receiving refund

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