Not received the refund

Name of Complainant ELAMCHELIYAN ANDAVAR
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by ELAMCHELIYAN ANDAVAR:

I have cancelled the product in 25th June-2021. Till now I have not received the amount in my back.
When I contanted customer care, they were telling the same thing for every week (Need 5 working days to get reference number, concern team is working on)
I am very much disappoinment after hearing these words so many times

I have placed the email got from one of the senior member on two weeks back. I have masked the order number for security purpose.
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Hello, Elamcheliyan

We really apologies for this inconveniences, Your product have cancelled (xxx-xxxxxx-xxxxxx) on 25 June, 2021 and you have not received the product refund reference number yet. We already escalated the issue and investigation going on so we request to you kindly wait 5 working days then we will give you update as your refund reference number.

Thank you for contacting Amazon, Have a Great Day.

Warmest regards,

Amazon.in

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Not received the refund

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