Not received the prepaid product but marked delivered

Name of Complainant Lakesh Rao
Date of ComplaintDecember 15, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Lakesh Rao:

The jiomart delivery executive omkar korday was going to deliver my prepaid product on 10th December i tried to call him but he didn’t pickup the call and on 11th December when i check the delivery status it was showing the product was delivered on 11th December 6:30am which was not done.then i complain in jiomart customer service but they close the complain without informing me, saying that the delivery team confirm that product was delivered.omkar korday also called me pretended to be customer executive and was asking for the OTP on 11th December on 2:29 from different phone no. please solve the problem. I’ll also send the screenshot of the message i sent to delivery executive even asking him from the product or money and this is my order Id 16705953590262566A

Image Uploaded by Lakesh Rao:

Not received the prepaid product but marked delivered

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