Not received the ordered Mobile

Name of Complainant Gurushant
Date of ComplaintJuly 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Gurushant:

I purchased an android smart phone on the site for 2899/- on 17/6/2020 but its not yet delivered and there is no tracking or contact number or address available on the web site. The money was paid by CC and processed by PAYU GURGAON IN. Please investigate the web site and ask them to refund my money.

Thank you for your purchase!

Hi Gurushant , we’re getting your order ready to be shipped. We will notify you when it has been sent.

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Order summary

Genex Galaxy M21 Smartphone 6GB /128GB – Midnight Blue × 1

Rs. 2,999.00

Discount  JUNE100 -Rs. 100.00
Subtotal Rs. 2,899.00
Shipping Rs. 0.00
Taxes Rs. 0.00
Total Rs. 2,899.00

You saved Rs. 100.00

Image Uploaded by Gurushant:

Not received the ordered Mobile

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