|Name of Complainant
|Date of Complaint
|January 2, 2024
|Name(s) of companies complained against
|Category of complaint
|Permanent link of complaint
|Right click to copy link
|Share your complaint on social media for wider reach
I had ordered 2 products under order id 476501365180. Leotude t shirts
As size wasn’t fitting, I issued a refund return request.
My return was stalled by Meesho as it said “Pickup address is not serviceable”. The customer care asked to self ship. It costed me Rs130/- via Professional courier to return ship the item to seller. I shipped on 18-dec and it was received by seller on 19 Dec 2023. I have not received refund yet for shipping charges
Customer care told as per policy only refunds 100rs for self shipments.
This is unjust . If you order 10 items under 1 order , it would take more money to courier than 1 item. Yet meesho customer carec says it will refund only Rs100 under terms and conditions which they have not refunded
As per your Meesho site , it clearly says it will refund Upto Rs 200.
This is plain cheating. Why would I suffer a loss of Rs30 ( my shipping charges were Rs 130 by Professional courier CONSIGNMENT NO MAA573048260) ATTACHED screenshot
I need refund of 130/- from Meesho