| Name of Complainant | |
| Date of Complaint | January 2, 2024 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had ordered 2 products under order id 476501365180. Leotude t shirts
As size wasn’t fitting, I issued a refund return request.
My return was stalled by Meesho as it said “Pickup address is not serviceable”. The customer care asked to self ship. It costed me Rs130/- via Professional courier to return ship the item to seller. I shipped on 18-dec and it was received by seller on 19 Dec 2023. I have not received refund yet for shipping charges
Customer care told as per policy only refunds 100rs for self shipments.
This is unjust . If you order 10 items under 1 order , it would take more money to courier than 1 item. Yet meesho customer carec says it will refund only Rs100 under terms and conditions which they have not refunded
As per your Meesho site , it clearly says it will refund Upto Rs 200.
https://www.meesho.com/learn-reselling/return-or-exchange/what-is-meeshos-return-and-exchange-policy
This is plain cheating. Why would I suffer a loss of Rs30 ( my shipping charges were Rs 130 by Professional courier CONSIGNMENT NO MAA573048260) ATTACHED screenshot
I need refund of 130/- from Meesho
Hi there, Ranjini! Our apologies for the inconvenience caused. We completely understand your concern about the refund. Don’t worry, our team has been notified and is already working to resolve this for you. Your ticket ID is 8704260216606. Expect to hear from us soon with a solution.