| Name of Complainant | |
| Date of Complaint | September 6, 2019 |
| Name(s) of companies complained against | paytm payments bank |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Dear Consumer court,
Greetings
I got refund from Amazon Rs. 432.20. i provided my Paytm saving account number to Amazon and they have transfered my refund in this account and provided me transaction id which is 924223909062
But i have not received any money in my paytm saving account, when i contacted Amazon, they are saying that i should contact Paytm payment bank customer care department and request them to file charge dispute.
But Paytm Payments bank is not filing charge dispute and saying that they have no information regarding this transaction id which amazon provided 924223909062.
Paytm Payment bank is not helping me at all and i am in big trouble, Amazon is saying they can’t do anything without charge dispute refference number.
Consumer court, please give me justice .
Image Uploaded by BABON GAYEN: