Not received refund even after the product is returned

Name of Complainant Bhumika Gandhi
Date of ComplaintOctober 10, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhumika Gandhi:

I had ordered a bajaj gyser from flipkart but got a different model. When i asked for return and refund without any clarification the customer support team issued a replacement. After the product was returned they told i wont get refund but only replacement after arguments they told me that they will cancel the replacement and after that i can ask for refund but i have not got any refund till date that is after a month of purchase. I had returned the product on 9 September 2020 and cancelled the replacement on 16th September. They are not giving me refund nor answering my issue.

Image Uploaded by Bhumika Gandhi:

Not received refund even after the product is returned

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