Not received money which is transfered from paytm wallet nor refunded

Name of Complainant MANI DEVARAKONDA
Date of ComplaintJanuary 2, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by MANI DEVARAKONDA:

sir,

i have transferred Rs 1000 to my friend account from my paytm wallet on 31st december and money has been deducted from my account but it was not been transferred to his account(sbi) and i have raised a complaint against this issue they have said it will take 4hrs to take process to complete but still they have not refunded the money, so i tried to call the customer service but they have been not lifting the call and it been three days till then so i need to file the complaint on this issue. and the transaction order id is 6940941040

 

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Not received money which is transfered from paytm wallet nor refunded

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