NOT PROVIDING THE FEATURES AS TOLD IN THEIR WEBSITE BY AIRTEL NETWORK

Name of Complainant A V Ramana Rao
Date of ComplaintFebruary 27, 2020
Name(s) of companies complained against
Category of complaint Consumables
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Text of Complaint by A V Ramana Rao:

I HAVE A AIRTEL PREPAID SIM VIDE NO 97415…. I GOT MY AIRTEL MOBILE 97415…. WITH RECHARGE OF 399 ON 1ST FEB 2020 VIDE TXN ID 200201105173 WHICH SAYS
— Airtel Rs 399 unlimited pack: The second unlimited pack Airtel offers is Rs 399 unlimited pack. It offers unlimited local and STD calls, free and unlimited roaming incoming and outgoing calls, 100SMS a day and 1GB data per day. The validity is more than Rs 199 plan. It comes with a validity period of 84 days.

IT SAYS UNLIMITED LOCAL AND STD CALLS BUT NO LOCAL AND STD CALLS GOING WHEN I TRY LOCAL OR STD CALL SAYING INSUFFICIENT BALANCE . VALIDITY IT SHOWS 56 DAYS ONLY

WHEN I TRY TO TALK TO CUSTOMER CARE NO REPRESENTATIVE IS COMMING ON LINE
WHAT TO DO . CAN YOU HELP
Ramana rao

Image Uploaded by A V Ramana Rao:

NOT PROVIDING THE FEATURES AS TOLD IN THEIR WEBSITE BY AIRTEL NETWORK

2 thoughts on “NOT PROVIDING THE FEATURES AS TOLD IN THEIR WEBSITE BY AIRTEL NETWORK

  1. ON 29TH FEB 2020 THE REPRESENTATIVE FROM AIRTEL CONTACTED AND THE ISSUE IS RESOLVED . KINDLY DELETE THE COMPLAINT AS IT IS RESOLVED OTHERWISE IT ATTRACTS SCAMSTERS FOR CYBER CRIME.
    REGARDS
    RAMANA RAO

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