Not providing replacement according to policy

Name of Complainant JYOTSNA KONAR
Date of ComplaintFebruary 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by JYOTSNA KONAR:

I ordered Himalaya quistra pro advanced protein powder 2kg order id -171-1904903-8593944 on 29 january. when I ordered it there mention 10 days replacement policy also expired by 09/2023 . I received the product on 01 February . I received the product with good condition but when I check the date saw that the product will be expire in February 2023.So I dont open the seal.After that contact customer service they said to sent the image of the product.I sent the image immediately. From next day they cut all my line to contact  customer care. After contact another number they said  they investigate and sent the right product to me.I am a tuition teacher, I bought this to my mother as doctor advised  with huge effort.Please help  me. I  am feeling hopeless. 

Image Uploaded by JYOTSNA KONAR:

Leave a Reply

Your email address will not be published. Required fields are marked *