Not providing invoice with serial number

Name of Complainant Nithin Nizam
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Nithin Nizam:

Purchased a product from Amazon in November 2020 and it stopped working on May 2021. The product is under warranty and I am trying to get it repaired/replaced from Manufacturer. Since the invoice provided by amazon is not having the serial number of the product, the manufacturer is not accepting warranty claim. I contacted amazon to getting the invoice update with the serial number, but they are not providing it.

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