| Name of Complainant | |
| Date of Complaint | June 2, 2020 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sir,
I used less than 200 mb data today ,even I turned off my cellular data tonight and in the morning when I turned on my data and used YouTube for 1 or 2 mins they ( jio CCS) send me message that my 50percent data has been used by me . At night I used max 150 mb and in morning just 2 min video then how can my 50 percent data be exhausted and soon much more data got exhausted with much more speed . When I checked my data usage in my jio app it also showed that I have used less than 200 mb data today but the data left on home page of my jio app was different and showed I have used more than 50 percent dat been used ,at one time two data displays showed different readings . This the second time such thing had happened ,day before tomorrow the same happened and today again.
I want to have my data back ( which is not used by me and still reduced) .So please take a look in this matter.Or I want to know where my data has been used even when my cellular data was off.
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