Not processing my refund

Name of Complainant Gokul Kandari
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Gokul Kandari:

I have paid my electricity bill on 7th November 11am and got failed. The amount was not refunded but it was showing that the amount was refunded in my passbook. I have called the customer service hell lot of times but there’s no use and now tells me to wait for 2 days extra

Image Uploaded by Gokul Kandari:

Not processing my refund

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