Not getting refund from PAYTM

Name of Complainant Rahul Shah
Date of ComplaintDecember 22, 2018
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul Shah:

My contact number is 9867270984. I am a deaf and dumb person. I had tried to book IRCTC ticket but ticket was not booked. Amount was deducted from PAYTM. I have made so many times complaints to customer care of PAYTM and also from app through messages. They said you will get refund with in 2 to 3 working days but till date I have not received the same. My transaction of Rs. 326.80 to IRCTC e-ticketing under order 100001537757600 was unsuccessful at merachant’s bank on 19 Nov 2018. Please help me in getting refund.

Image Uploaded by Rahul Shah:

Not getting refund from PAYTM

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