Not getting refund for the product ordered on Flipkart

Name of Complainant Gaganpreet Singh
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaganpreet Singh:

Order ID – OD123022943532386000
I had ordered a soundbar from Flipkart which was delivered to me on 7-10-2021 and when i checked it wasn’t compatible with my device so i contacted the customer care executive but they refused to provide the refund for my order but instead they processed the Replacement request. i had told them that this product is of no use if it is not compatible with my device. But they freezed my id and i am not getti g any resolution.The price of the product is 5999 Please help me to get my refund. Contact me and help me

Image Uploaded by Gaganpreet Singh:

Not getting refund for the product ordered on Flipkart

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