Not getting properly information from customer care regarding dish recharge

Name of Complainant Sujal Chowdhury
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Sujal Chowdhury:

Respected sir/ madam

My contact no is 8974758561.this is registered no.

On 1st may I request your customer support officer to active monthly 272 pack (after communicating ) but your customer officer activate Rs360 pack on 7th may and from 7th may to till now more than ten times i talked your customer service officer to change my monthly pack but till now problem is not solved. Now my dish is become suspended.

My question is

1. How many days you required to change pack???

2. Why your customer officer giving us wrong information??? (as I don’t know that’s why we called your customer care officer)

3. Without showing any channel why my money is deducting from my dish  account day by DAY???? who is responsible for your customer service officer mis guide.as he active 360 pack without talking with me.

Last but not in list do you think I have taken wrong decision to take airtel dish connection.

Image Uploaded by Sujal Chowdhury:

Not getting properly information from customer care regarding dish recharge

FREE! How To Make Rs. 5 Crore By Investing Only Rs. 16,229

Leave a Reply

Your email address will not be published. Required fields are marked *