| Name of Complainant | |
| Date of Complaint | March 26, 2023 |
| Name(s) of companies complained against | Airtel and Jio |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been using a prepaid mobile number since long time which originally was from Airtel and I ported the number to JIO . After 2 month of not recharge i found my number is deactivated. I put the complaint to JIO care. I got the phone from JIO customer care, they told that number was deactivated .
I requested them to reactivate the number. I was constantly in touch with them on phone and physically visiting the JIO store. I was always told to not to worry and given the surety that my number will be activated by them.
But, when I again visited the store, I was told that the number is now gone back to Airtel and JIO can not do anything now, only Airtel can give the number back.
I went to Airtel office they say that I can not get the number.
I have been put into very awkward position due to the harassment by both the offices.
I am using the number since long time, circulated to all my friends, relatives, my offices in India, and social media.banking etc.
I only need my number back. It is confirmed that till the number is not being allotted to any other person.
This is the last option now for me to put my request to get my number back
