Not getting delivery after 5 days

Name of Complainant Samiran
Date of ComplaintJanuary 31, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Samiran:

booked an order on 11-Jan-22, estimated delivery was showing 13-Jan-22. But after that, it keeps changing and currently showing 18-Jan-22. when I write to cs@jiomart.com and then escalate the same to cshead@jiomart.com. JIO started playing a foul game that we are going to deliver in 24 hours. and that 24 hours never meet.
Feeling strange that being a prime member we are facing such treatment, and that’s also from JIO. is there any further escalation above cshead@jiomart team?

Image Uploaded by Samiran:

Not getting delivery after 5 days

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