Not getting a return/replacement of the product

Name of Complainant Manish Joshi
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Manish Joshi:

Hi

This is Manish Joshi from Banbasa, Uttarakhand (India)
Pin code : 262310

I purchase a philips company trimmer from Amazon on 9th April 2023.
After few run of the product only its not working completely.
I requested to Amazon for return/ refund but they didn’t they told me to go to Philips service.

I try many time contact to philips consumer, after doing dozens of try they take my call & they said they will take action soon
But they taken a month of the time in approving the request.
And after that also they are saying to me to courier your product by a bus to their care center.

My question here when i purchase a product online from
Amazon & they given me at my home. Now Why you/philips not giving the product to my home or atleast near by place.

Its already 45 days after filing a complaint in Amazon & Philips.
& I didn’t receive my product till yet.
Its very said in this situation i’ll not recommend anyone to buy product from Amazon l

Image Uploaded by Manish Joshi:

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