Name of Complainant	kaushal visrolia
Date of Complaint	March 31, 2023
Name(s) of companies complained against	Amazfit
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I ordered amazfit gts mini 2 (new model) on date 26/03/23

my order no is :- 43183
waybill number is 81177267791

issue is the paymet of the watch is done on 26th of march 2023 but the shipment is on hold.

i try calling on customer sales & support but my call did not connect i don’t know why that happened tried for 2 days constantly.

after that i get frustrated and mailed on help@amazefit.com
and explain my issue,

in reply they say my shipment is on hold because they are facing some stock unavailability,

i told him that i checked the stock while booking the watch and before payment stock is enough.

after payment i got conformation of order but my product is not delivered to me and i thing amazfit using my money unethically.

i want justice for wating my time and feeling scammed it effected me emotionally.

they commited the delevery day by 31 of march 2023 tomorrow is 31 march i will wait for the product till 31.

Image Uploaded by kaushal visrolia: