Not delivered the product but marked as delivered

Name of Complainant Mohammed Aqeel
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohammed Aqeel:

Order ID # 123927205074975673901
I have placed an order of trouser in myntra. The date for delivery is 26/06.myntra’s logistics partner E-kart’s delivery agent contacted me at night 11:00 pm. I haven’t took the call even nor shared any OTP but it marked as product deliverd. I have raised several disputes at myntra and they have reivestigated for more than 3 times and have given the same statement that “Your product has been successfully delivered by our agent”. They don’t accept their mistake and not giving my refund. They are wasting my time and making me feel depressed and frustated. Please help me at the current scenario.

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Not delivered the product but marked as delivered

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