| Name of Complainant | |
| Date of Complaint | October 2, 2021 |
| Name(s) of companies complained against | Mahindra |
| Category of complaint | Automobiles |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I have worst experience with Mahindra showroom at YMCA dealer Ahmedabad Gujarat.I had booked xuv 300 W4 petrol model on 31st August 2021 and at that time they were committed to deliver the car on 16th of September 2021 but they were not able to do but still I had not raised an issue but after that many follow ups taken by me they were given me 7th of October 2021 date for delivery the car.Today according to them today billing should be done but yesterday when I took follow up for confirmation so they said that now they don’t have W4 petrol car and they won’t able to deliver that car so after waiting of one month now they are saying they don’t have car.Before one week when they told me that they don’t have aquamarine color in W4 model so I had compromise and agreed to accept the white color of the car but when before one day of billing date they were informed that they don’t have car.Before given them booking amount i told them that I needed car asap still from last one month they kept given me false commitment.After taking the booking amount and took my car for exchange they never update me regarding delivery date from their end.Every day I called them for update and they keep giving me false commitment.
Now they are asking me to cancel the booking and buy from somewhere else or buy higher varient of the car.
I had sent email on mahindra customer care email id and did multiple calls on customer care but yet no any response received .After giving the written confirmation now they are not able to deliver the car and not ready to give any componsation.They have stopped replying on emails.
I am attaching all proof here.I am not able to upload more than one photo so attached one only but if you needed more details then please ask me.i will share.
Image Uploaded by Ashish Pathak: