Not cancelling EMI and refunding money after cancellation @byjus

Name of Complainant Anand Patel
Date of ComplaintDecember 9, 2023
Name(s) of companies complained against
Category of complaint Education
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Anand Patel:

Subject: Course cancellation and refund of my course fees with cancelling of EMI contract.

I had bought IAS course of Byjus worth rs 67000 on 22 November. I had done payment of rs 7000 and rest of 60000 was by EMI. As of now I don’t want to pursue the course. As per return policy of byjus I will be eligible for cancelling the course and getting full refund with cancelling of EMI contract if I will inform about this within 14 days (on/before 3rd of December) of purchasing the course. I request you to cancel my course (order) with full refund of my money (7000 rs) which I paid and to cancel the EMI contract of 60000 rs.

The pdf file of invoice,byjus return policy and all other details are attached below.

But byjus not replying and taking any action

Image Uploaded by Anand Patel:

Not cancelling EMI and refunding money after cancellation @byjus

Leave a Reply

Your email address will not be published. Required fields are marked *