Not accepting recharge done from Phonpe, asking only to use their app

Name of Complainant Prasad Ganesh Potdar
Date of ComplaintApril 29, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Prasad Ganesh Potdar:

I’ve recharged 7248932808 with ₹399. Payment successfully done through Phonepe,also generated operator reference id 1800775194.
Now Airtel customer care executive saying that they haven’t received any recharge and asked me to recharge again only through AirtelThanks application. This is very disgusting experience. I am in emergency situation and not able to make calls and use internet, this is very disgusting, this is just harassment of customers

Image Uploaded by Prasad Ganesh Potdar:

Not accepting recharge done from Phonpe, asking only to use their app

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