Not able to use my data

Name of Complainant Anmol
Date of ComplaintJune 15, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anmol:

  1. I have already paid bill, in Airtel app it shows that I have around 120 gb data left but still I’m unable to use this data to download a game from playstore. I’m also using another network which is working perfectly. I have already raised complaint on 11th June 2019 but in still facing the same issue.
     Here I’m attaching the message I got after raising complaint
    “Dear Customer, Reference No. 31-1624775567891 for your Airtel Mobile has been registered on 11/06/2019 22:26:37. The same will be closed within 4 Working Days.. To check the status, SMS SR (ref. no.) to 121.”
    Please suggest me If I need to change my network or you are going to resolve this issue.
    Regards
     A disappointed customer

Image Uploaded by Anmol:

Not able to use my data

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